Privacy Policy – NexaForge Digital

1. Who We Are

NexaForge Digital Ltd ("we", "us", "our") operates the website at pacheary.club and provides IT services including AI development, SaaS solutions, blockchain engineering, web development, and game development. We are registered in England and Wales and based in the United Kingdom.

For privacy enquiries, contact us at: privacy@pacheary.club

2. Data We Collect

We collect information you provide directly to us, including:

Name and contact details (email address, phone number)
Company name and job title
Project enquiry details and messages
Budget and service preferences
Technical data such as IP address, browser type, and pages visited (via cookies)

3. How We Use Your Data

We use your personal data to:

Respond to your enquiries and provide requested services
Send you information about our services where you have given consent
Improve our website and service offerings
Comply with our legal obligations
Prevent fraud and protect the security of our systems

4. Legal Basis for Processing

We process your data under the following legal bases under UK GDPR:

Consent – where you have provided explicit consent (e.g., subscribing to communications)
Contract – where processing is necessary to fulfil a contract with you
Legitimate Interests – for business communications and website improvement
Legal Obligation – where required by law

5. Data Sharing

We do not sell your personal data. We may share it with trusted third-party service providers who assist us in operating our website and delivering services (e.g., cloud hosting, CRM, email delivery). All processors are bound by data processing agreements and must comply with UK GDPR.

6. Data Retention

We retain personal data only as long as necessary for the purposes outlined above or as required by law. Enquiry data is typically retained for up to 3 years. You may request deletion at any time.

7. Your Rights

Under UK GDPR you have the right to:

Access your personal data
Correct inaccurate data
Request erasure ("right to be forgotten")
Object to or restrict processing
Data portability
Withdraw consent at any time

To exercise these rights, email privacy@pacheary.club. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

8. Cookies

We use cookies to enhance your experience. See our Cookie Policy for full details.

9. International Transfers

If your data is transferred outside the United Kingdom, we ensure adequate safeguards are in place in accordance with UK GDPR requirements.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via our website. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

NexaForge Digital Ltd, United Kingdom
Email: privacy@pacheary.club